Transform the Way You Lead.
Drive Meaningful Change.
Deliver Results.
Are you ready to elevate your leadership skills and create a culture of continuous improvement? The Lean Leaders Certification Program is a comprehensive, high-impact training designed specifically for government employees who want to lead process improvements that make a real difference.
Why Choose Lean Leaders?
- Practical & Actionable – Learn proven Lean tools and techniques you can apply immediately.
- Designed for Government – Tailored to the unique challenges of public service.
- Flexible On-Demand Learning – Train at your own pace with engaging, interactive lessons.
- Earn a Recognized Certification – Validate your expertise and advance your career.
Who Should Enroll?
This program is ideal for government professionals at all levels who want to:
- Improve service delivery
- Enhance operational efficiency
- Lead impactful process improvement initiatives
- Build a problem-solving culture in their team
What You’ll Learn:
- How to identify and eliminate waste in processes
- Proven methods for increasing efficiency and reducing costs -- without alienating staff
- Leadership skills for driving continuous improvement in your organization
- Strategies to engage employees and stakeholders in meaningful change
- Tools for data-driven decision-making and problem-solving
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Change management techniques to ensure sustainable improvements
What’s Included:
- Comprehensive Video Lessons – Engaging, self-paced instruction from Lean experts.
- Interactive Exercises & Case Studies – Hands-on learning to reinforce concepts.
- Real-World Application – Guidance on implementing Lean strategies in your workplace.
- Lean Leaders Certification – A credential that sets you apart as a leader in process improvement.
- 1-on-1 Coaching – Get expert feedback and support from experienced process improvement professionals.
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Access to Dozens of Tools & Templates – Utilize ready-to-use resources, reference guides, and templates to streamline your improvement efforts.
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Credentialed Government Leader credit for MMANC / MMASC Members.
Instructors
Ryan Hunter
Throughout his career in public service, Ryan's relentless drive for improvement has helped government better serve its citizens. As Principal at PPI, Ryan has worked with dozens of cities and counties nationwide to streamline procurement, make permitting easier, slash time-to-hire, and otherwise transform public services.
Before co-founding PPI, Ryan directed San Francisco’s first citywide program in process improvement. Under Ryan’s leadership, the Lean Program trained over 700 staff, coached dozens of leaders to independently plan and implement major improvement projects, produced hundreds of rapid improvements, and facilitated transformation in areas as diverse as park maintenance, benefits administration, and hiring.
Justine Hinderliter
Justine Hinderliter empowers public sector teams to transform how they work, with over 18 years’ experience in helping government agencies achieve their strategic goals through innovative leadership and operational improvements. Her extensive career in public service as an attorney and as an HR executive is marked by a commitment to driving meaningful, lasting change.
As Principal at PPI, Justine leads teams of change agents to deliver strategic plans, facilitate improvement projects, and guide high-impact training programs. She also oversees PPI’s crisis strategy and communication services, helping public agencies navigate complex challenges with confidence and clarity. In addition to her operational leadership, she provides 1:1 coaching for executive leaders, guiding them in setting and achieving strategic goals that enhance performance and engagement across their teams as well as reinvigorating their own professional growth.
What to expect
Alumni Stories
Since 2015, Lean Leaders have completed over 100 improvement projects, including streamlining benefits enrollment, increasing disability access to public services, and slashing emergency supply delivery timelines.
San Francisco Unified School District - Karissa's Lean Leaders story
"Last year, I completed Partners in Public Innovation's Lean Leaders™ cohort training over several months, where I learned about Lean, Six Sigma, and other problem-solving approaches and tools. I then applied these new tools to build understanding and develop solutions to address chronic absenteeism in San Francisco Unified School District (SFUSD)."
Check out Karissa's whole story on our blog!
San Francisco Public Utilities Commission
SFPUC Lean Leader cuts facility maintenance request completion from 40 to under 12 days.
Check out Matt's whole story on our blog!
Lean Leaders Certification
Earn your certification once you complete all coursework, finish your analysis, present your project to leadership, and make a plan for follow up.
CGL Credit
Lean Leaders satisfied the Creative and Critical Thinking component of MMANC/MMASC's Credentialed Government Leader program.
Example Curriculum
Coaches
Tiffany Archuleta
Tiffany holds a Master’s degree in Industrial-Organizational Psychology from the Chicago School of Professional Psychology and is certified in Strategic Workforce Planning from the Human Capital Institute. She was once a contestant on the Price Is Right.
Lauren Dodge
Lauren holds a Master's in Fine Arts in Service Design from the Savannah College of Art and Design (SCAD). She runs a professional men's and women's cycling team called AUTOMATIC | ABUS and loves to ride her bike.
Jenessa Rozier
Jenessa holds a Bachelor of Business Administration from California State University, Fullerton. She is a Lean Green Belt, Certified Six Sigma Black Belt, Lean - Agile Sensei, and a Professional SCRUM master (PSM I). She once played Mrs. Incredible at Disneyland.
Justine Hinderliter
Justine holds a Juris Doctor from the University of San Francisco School of Law and is a member of the California and Minnesota State Bars. She is a certified ProSci Change Management Practitioner and holds a credential in strategic workforce planning. She's a first-generation regenerative farmer and raises sheep, goats, and chickens.
Ryan Hunter
Ryan holds a Master’s degree in Sociology from Stanford University and a Master’s in Public Policy from UC Berkeley’s Goldman School. He is a Lean Black Belt, Certified Six Sigma Black Belt, Agile Scrum Master, and a Project Management Professional (PMP). He is a tiki aficionado and makes a mean mai tai.